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First-time customers, please fill out the pre-reservation form below and submit. We will e-mail you with detailed instructions based on your information.

*Since the form below is for pre-reservation, you can cancel your order at any time. A cancellation fee of $25 will be charged from 3 days before departure.

Customers preferring to FAX in their forms can download the pre-reservation form via the following links:

Application form Download

Application Form
Last Name （Required）
First Name（Required）
E-Mail（Required）
Phone（Required）
(Please enter a number where we could get a hold of you)
Departure date from US （Required） //
Arriving Japan（Required） / /
Arrival date back in US （Required） //　
Device you wish to rent （Required）
Device Pick-up Options
Choose one（Required）

shipping (shipping fees to be paid by customer)
$8.50 (10 day delivery with USPS Nationwide)
 

If you have a FedEx account, please enter account number below:
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Los Angeles Area Only

 If picking up device at an Exclusive Agency
-Name of Store
Other Store Name if not listed above

No charge (for pick-up at least 6 days before departure)
$5.00 (for pick-up 4-5 days before departure)
$10.00 (for pick-up 2-3 days before departure)
$25.00 (for pickup 1 day before or on the day of departure)
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Pick up device at Westin Bonaventure Hotel
I have booked an Airport Transfer Service separately and I would like the driver to hand to me. (no charge)
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-Other methods of pick-up or delivery
Other
Return Options
Choose one
Return device at the Westin Bonaventure Hotel
Return device at the travel agency where I picked it up
Send back the device via shipping (customer must pay shipping costs)
Return the device to Elephant Tour driver
Other
Not sure
Have you used us before? First time 
I have rented before : ID#
-Billing Addresses *For first-time customers, or previous customers who wish to update their information.
Company (optional)
Title (optional)
Address
City
State
Zip Code
Phone
Payment Other
If you have an open account with us, please choose “Credit Card”.





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 If you are paying by credit card, please fill out the information below:
Card Type:
Card Number (no hyphens or spaces): :
Expiration : *Please present valid card (doesn’t expire in 6 months) /
Card Validation Number : （three digit number on the back of the card）
Cardholder's Name:
■Please enter a different mailing address if it differs from the billing address above
Name
Address
City
State
Zip Code
Phone
Rental Options
Rental Insurance（Required）
Information included in e-mailed receipt Include detailed call information on all callers, dates-times, and call durations.
Only include billed amounts in general categories such as calls, e-mail, internet use, and insurance.
Device instruction Manual

Other Information:

If you want to rent multiple devices, enter the details here. If you have any preferences or requests, please list them here as well.
Special Partnerships (Normally leave blank)
Special Partnership Code
Name of Contact

Rental Agreement
The Rental Agreement shown below must be agreed upon to proceed with the reservation. To proceed, please check the box next to “I agree” and click “Proceed to verification page”.

1) The rental period
The rental period shall refer to the actual start to the end of the billed period of rental.
It is possible to extend the rental period if the renter (the person who placed the order for the original reservation) calls us to extend the rental period at least one day before the original device return date. In this case, the rental agreement will be amended to use the new end-of-period date, and all costs will be re-calculated using this new rental period.

If the rental device is not returned by the agreement date and no extension request has been made by the renter (which may occur if the device was lost or stolen), we will take the following action:
- We will stop service to the device on the original end date of the rental period.

2) Lost, stolen or broken devices
In the case of when the rental device is lost, stolen, or broken (outside of normal wear and tear) including rented accessories, please let us know immediately during our business hours. The renter shall be responsible for the value of the lost devices. Rental fees and usage fees will be assessed until the date when the loss was reported to our office. If you purchased rental insurance, the renter will not be responsible for more than the maximum allowable deductible.

3) Our company's responsibilities
As the renter of mobile communication devices, our company only has control over the devices we rent and cannot predict the conditions of the network. Areas of poor reception are generally known. If the renter plans to operate these devices heavily in a particular area, we ask the renter to consult with us about the general reception of the area before rental. Network outages will cause disruption in service to mobile devices. Unfortunately, these types of disruption to service are outside our control and we cannot refund any portion of rental fees.

To avert the threat of eaves dropping, confidential conversations should be made over land lines and not on mobile phones. Our company will not be responsible for any problems or damages as a result of usage of our devices.

If the renter cannot pick up their rental devices by the start of the rental period, our company cannot refund the rental fees. For renters that prefer to ship the devices back to us, please use tracking. It the renter returns the rental devices by means other than what our company stipulates, the renter is responsible for any loss or damage to the devices. Mobile phones are sensitive devices, so please use care when handling the devices.

Please be sure to return all rented accessories such as battery chargers. The renter will be billed for items not included in the returned rental package.

4) Responsibility for payment
If the user of the rental device differs from the person who placed the reservation, the use shall also have responsibility for payment of rental expenses. The reservation process will require the credit card number of at least one responsible party. If payment is not made by the responsible party, we will bill the credit card. However, if payment is denied by the supplied credit card, the responsible party shall be responsible for any additional fees (such as lawyer fees) fees incurred by the recovery of the rental fees.

5) Any court action will be taken to the highest court allowable by law.

Please Read the Rental Agreement and check Agree box.
DISAGREE AGREE


 
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Bonaventure Rental
404 S. Figueroa St., Suite 506 Los Angeles, CA 90071
Tel: 213-624-2496 　Fax:213-624-2494
Copyright (c) Bonaventure Rental