Explanation of Services |
Method of Billing |
Base rental rates are charged when the rental reservation is made.
Minutes used are billed on the 20th of the month after you return to the US. |
Maximum E-mail Length |
250 characters outgoing, 2000 characters incoming |
Outgoing Call Rates |
60¢/min Nationwide (in 1-min increments) |
Incoming Call Rates |
Free (even with international calls) |
Outgoing International Calls |
75¢/min to any country |
Internet Connection |
Via iMode |
Family Discount |
Rent 2 or more phones and all calls and e-mail between phones are free |
Videophone Function |
All phones we carry have videophone capability.
Video calls are $1/min within Japan. (Family Plan does not apply here) |
Text Messaging |
$0.09 for outgoing text messages
$0.90 for outgoing international text messages |
Itemized Receipts |
Free via e-mail. Please request this service. |
Voicemail |
$0.50/day |
Camera |
Included |
Method of Picking up and Returning Devices |
Via shipping |
Within California $7.50 USPS 7day advance
$18.00 for 2 business-day delivery
$45.00 for overnight delivery
Outside California
$25.00 for 2 business-day delivery
$65.00 for overnight delivery |
At our store counter |
Free
Our counter is located inside the
Bonaventure Hotel, 5th Floor |
At your local participating travel agency |
Free
Note: The following charges will be applied to last-minute pickups
1) $5.00 for pickup within 5 days of reservation
2) $10.00 for pickup within 3 days of reservation
3) $25.00 for pickup within 1 day or reservation |
Via taxi driver for partner companies |
Free for those using our partner Elephant Tour for transportation |